Change Management Foundation
Length
3 days
Price
$1799
Inclusions
Course Material, Exam
Available
Weekdays / Weeknights / Weekends
Course Details
Overview
The APMG Change Management Foundation is an instructor-led, hands-on certification training course. This course includes training on the dynamics of change at the individual, team, and organisational levels. Candidates learn practical change management skills to facilitate change and are able to plan for change and potential problems. This course on change management is suitable for many people. No previous experience is necessary.
Participants learn how to deal with change before, during, and after its implementation. This course covers how to change employee attitudes to change, as it is often perceived with fear and resistance. Delegates will also improve their communication skills, which will help them to deal effectively with resistance to change. In addition, delegates will also learn how to practically apply their knowledge of change management in real work scenarios.
This course is available in Melbourne, Sydney, Brisbane, Adelaide, Canberra, Perth, Hobart and throughout Australia Live Virtually.
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Pre-requisites
- There are no pre-requisites for APMG Change Management Foundation certification
Exam
- Candidates can achieve this certification by passing the following exam(s).
- APMG Change Management Foundation
- The certification exam can be registered and attempted within 3 months of course/module completion at our training centre on weekdays during normal business hours (excludes public holidays)
Books
- Course material for APMG Change Management Foundation provided
Delivery Method
- Instructor-led Classroom Training at our premises
- Live Virtual Online Training attend in real-time from anywhere
- In-House Training at your premises (4+ participants)
Skills Gained
- Understanding how change affects people and being able to develop strategies to help people through change.
- Develop an understanding of how organisations work, organisational culture, and change models and processes.
- Understand the drivers of change, change management structures commonly used in organisations, and how to define a change vision.
- Understanding how to prepare people for change and support their learning and motivation to change.
- Learn about the stakeholder engagement process and how to develop appropriate communication strategies and plans.
- Understand the impact of change on organisations, how to build momentum for change and how to sustain it.
- Understand the importance of defining roles in change and how to build and support an effective change team.
Audience
- Change manager
- Change consultant
- Change analyst
- Project manager
- Business improvement officer/manager
- Line manager
- Business analyst
- Supervisor
- Middle manager
Course Outline
- Change and the Individual
- Models of Individual Change
- Motivation
- Systematic Differences Between People
- Change and the Organisation
- Organisational Culture
- Models of the Change Process
- Emergent Change
- Key Roles in Organisational Change
- Drivers for Change
- Portfolios, Programmes, and Projects
- Viewpoints and Perspectives
- Vision Statements
- Objectives
- CSF
- Principles and Processes
- Leadership and Engagement
- Empathy Mapping
- Managing Relationships and Mobilising Stakeholders
- Feedback Mechanisms
- Communication Approaches
- AIDA
- Barriers to Effective Communication
- Change Impact, Risk, and Continuity Model
- McKinsey 7S Model
- Gap Analysis
- Stakeholder Impact Assessment
- Working with Individuals in Major Changes
- Building Organisational Readiness for Change
- Preparing for Resistance
- Key Principles of Learning
- Defining what is to be learned
- Decisions and Designs
- Project Environment
- Project Methodologies
- Levers and Leverage
- Levels of Adoption and Critical Mass
- Reinforcing Systems